{"id":13843,"date":"2026-01-02T20:03:33","date_gmt":"2026-01-02T17:03:33","guid":{"rendered":"https:\/\/salalastores.com\/?page_id=13843"},"modified":"2026-01-02T20:03:33","modified_gmt":"2026-01-02T17:03:33","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/salalastores.com\/ar\/warranty-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0636\u0645\u0627\u0646"},"content":{"rendered":"<p data-start=\"190\" data-end=\"278\"><strong data-start=\"190\" data-end=\"209\">Effective Date:<\/strong> January 2, 2026<br data-start=\"225\" data-end=\"228\" \/><strong data-start=\"228\" data-end=\"250\">Applicable Region:<\/strong> Kuwait (Online Orders Only)<\/p>\n<hr data-start=\"280\" data-end=\"283\" \/>\n<h2 data-start=\"285\" data-end=\"313\">1. General Warranty Terms<\/h2>\n<p data-start=\"315\" data-end=\"492\">Salala Store provides warranty coverage on eligible products as specified by the manufacturer or supplier.<br data-start=\"421\" data-end=\"424\" \/>Warranty terms may vary depending on the product category and brand.<\/p>\n<hr data-start=\"494\" data-end=\"497\" \/>\n<h2 data-start=\"499\" data-end=\"522\">2. Warranty Coverage<\/h2>\n<p data-start=\"524\" data-end=\"543\">Warranty may cover:<\/p>\n<ul data-start=\"544\" data-end=\"654\">\n<li data-start=\"544\" data-end=\"567\">\n<p data-start=\"546\" data-end=\"567\">Manufacturing defects<\/p>\n<\/li>\n<li data-start=\"568\" data-end=\"608\">\n<p data-start=\"570\" data-end=\"608\">Functional failures under normal usage<\/p>\n<\/li>\n<li data-start=\"609\" data-end=\"654\">\n<p data-start=\"611\" data-end=\"654\">Faults occurring during the warranty period<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"656\" data-end=\"715\">Warranty details (duration and coverage) will be mentioned:<\/p>\n<ul data-start=\"716\" data-end=\"800\">\n<li data-start=\"716\" data-end=\"737\">\n<p data-start=\"718\" data-end=\"737\">On the product page<\/p>\n<\/li>\n<li data-start=\"738\" data-end=\"754\">\n<p data-start=\"740\" data-end=\"754\">On the invoice<\/p>\n<\/li>\n<li data-start=\"755\" data-end=\"800\">\n<p data-start=\"757\" data-end=\"800\">Or in the product packaging (if applicable)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"802\" data-end=\"805\" \/>\n<h2 data-start=\"807\" data-end=\"828\">3. Warranty Period<\/h2>\n<ul data-start=\"830\" data-end=\"983\">\n<li data-start=\"830\" data-end=\"864\">\n<p data-start=\"832\" data-end=\"864\">Warranty periods vary by product<\/p>\n<\/li>\n<li data-start=\"865\" data-end=\"928\">\n<p data-start=\"867\" data-end=\"928\">Typical warranty duration ranges from <strong data-start=\"905\" data-end=\"928\">7 days to 12 months<\/strong><\/p>\n<\/li>\n<li data-start=\"929\" data-end=\"983\">\n<p data-start=\"931\" data-end=\"983\">Warranty period starts from the <strong data-start=\"963\" data-end=\"983\">date of delivery<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"985\" data-end=\"988\" \/>\n<h2 data-start=\"990\" data-end=\"1015\">4. What Is Not Covered<\/h2>\n<p data-start=\"1017\" data-end=\"1045\">Warranty does <strong data-start=\"1031\" data-end=\"1038\">not<\/strong> cover:<\/p>\n<ul data-start=\"1046\" data-end=\"1293\">\n<li data-start=\"1046\" data-end=\"1077\">\n<p data-start=\"1048\" data-end=\"1077\">Physical or accidental damage<\/p>\n<\/li>\n<li data-start=\"1078\" data-end=\"1100\">\n<p data-start=\"1080\" data-end=\"1100\">Normal wear and tear<\/p>\n<\/li>\n<li data-start=\"1101\" data-end=\"1157\">\n<p data-start=\"1103\" data-end=\"1157\">Damage due to misuse, negligence, or improper handling<\/p>\n<\/li>\n<li data-start=\"1158\" data-end=\"1197\">\n<p data-start=\"1160\" data-end=\"1197\">Unauthorized repairs or modifications<\/p>\n<\/li>\n<li data-start=\"1198\" data-end=\"1250\">\n<p data-start=\"1200\" data-end=\"1250\">Damage caused by power fluctuation, water, or fire<\/p>\n<\/li>\n<li data-start=\"1251\" data-end=\"1293\">\n<p data-start=\"1253\" data-end=\"1293\">Consumable items unless stated otherwise<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1295\" data-end=\"1298\" \/>\n<h2 data-start=\"1300\" data-end=\"1328\">5. Warranty Claim Process<\/h2>\n<p data-start=\"1330\" data-end=\"1355\">To make a warranty claim:<\/p>\n<ol data-start=\"1356\" data-end=\"1537\">\n<li data-start=\"1356\" data-end=\"1387\">\n<p data-start=\"1359\" data-end=\"1387\">Contact Salala Store support<\/p>\n<\/li>\n<li data-start=\"1388\" data-end=\"1485\">\n<p data-start=\"1391\" data-end=\"1399\">Provide:<\/p>\n<ul data-start=\"1403\" data-end=\"1485\">\n<li data-start=\"1403\" data-end=\"1417\">\n<p data-start=\"1405\" data-end=\"1417\">Order number<\/p>\n<\/li>\n<li data-start=\"1421\" data-end=\"1447\">\n<p data-start=\"1423\" data-end=\"1447\">Description of the issue<\/p>\n<\/li>\n<li data-start=\"1451\" data-end=\"1485\">\n<p data-start=\"1453\" data-end=\"1485\">Photos or videos (if applicable)<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1486\" data-end=\"1537\">\n<p data-start=\"1489\" data-end=\"1537\">Follow instructions provided by our support team<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"1539\" data-end=\"1576\">\ud83d\udce7 <strong data-start=\"1542\" data-end=\"1552\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1553\" data-end=\"1576\">support@salalastore.com<\/a><\/p>\n<hr data-start=\"1578\" data-end=\"1581\" \/>\n<h2 data-start=\"1583\" data-end=\"1612\">6. Inspection &amp; Resolution<\/h2>\n<ul data-start=\"1614\" data-end=\"1850\">\n<li data-start=\"1614\" data-end=\"1689\">\n<p data-start=\"1616\" data-end=\"1689\">Products may be inspected by Salala Store or an authorized service center<\/p>\n<\/li>\n<li data-start=\"1690\" data-end=\"1785\">\n<p data-start=\"1692\" data-end=\"1724\">Warranty resolution may include:<\/p>\n<ul data-start=\"1727\" data-end=\"1785\">\n<li data-start=\"1727\" data-end=\"1735\">\n<p data-start=\"1729\" data-end=\"1735\">Repair<\/p>\n<\/li>\n<li data-start=\"1738\" data-end=\"1751\">\n<p data-start=\"1740\" data-end=\"1751\">Replacement<\/p>\n<\/li>\n<li data-start=\"1754\" data-end=\"1785\">\n<p data-start=\"1756\" data-end=\"1785\">Refund (as per Refund Policy)<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1786\" data-end=\"1850\">\n<p data-start=\"1788\" data-end=\"1850\">The final decision rests with Salala Store or the manufacturer<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1852\" data-end=\"1855\" \/>\n<h2 data-start=\"1857\" data-end=\"1888\">7. Warranty Service Location<\/h2>\n<ul data-start=\"1890\" data-end=\"2072\">\n<li data-start=\"1890\" data-end=\"1991\">\n<p data-start=\"1892\" data-end=\"1924\">Warranty service may be handled:<\/p>\n<ul data-start=\"1927\" data-end=\"1991\">\n<li data-start=\"1927\" data-end=\"1963\">\n<p data-start=\"1929\" data-end=\"1963\">Through authorized service centers<\/p>\n<\/li>\n<li data-start=\"1966\" data-end=\"1991\">\n<p data-start=\"1968\" data-end=\"1991\">By Salala Store support<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1992\" data-end=\"2072\">\n<p data-start=\"1994\" data-end=\"2072\">Customers may be required to deliver the product to a service center in Kuwait<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2074\" data-end=\"2077\" \/>\n<h2 data-start=\"2079\" data-end=\"2111\">8. Shipping &amp; Service Charges<\/h2>\n<ul data-start=\"2113\" data-end=\"2243\">\n<li data-start=\"2113\" data-end=\"2193\">\n<p data-start=\"2115\" data-end=\"2193\">Shipping charges for warranty service may apply unless covered by the warranty<\/p>\n<\/li>\n<li data-start=\"2194\" data-end=\"2243\">\n<p data-start=\"2196\" data-end=\"2243\">Costs depend on product type and warranty terms<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2245\" data-end=\"2248\" \/>\n<h2 data-start=\"2250\" data-end=\"2279\">9. Limitation of Liability<\/h2>\n<p data-start=\"2281\" data-end=\"2317\">Salala Store is not responsible for:<\/p>\n<ul data-start=\"2318\" data-end=\"2428\">\n<li data-start=\"2318\" data-end=\"2353\">\n<p data-start=\"2320\" data-end=\"2353\">Indirect or consequential damages<\/p>\n<\/li>\n<li data-start=\"2354\" data-end=\"2380\">\n<p data-start=\"2356\" data-end=\"2380\">Loss of data or business<\/p>\n<\/li>\n<li data-start=\"2381\" data-end=\"2428\">\n<p data-start=\"2383\" data-end=\"2428\">Delays caused by service centers or suppliers<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2430\" data-end=\"2433\" \/>\n<h2 data-start=\"2435\" data-end=\"2456\">10. Policy Updates<\/h2>\n<p data-start=\"2458\" data-end=\"2565\">This Warranty Policy may be updated at any time.<br data-start=\"2506\" data-end=\"2509\" \/>Changes will be posted on our website or within the App.<\/p>\n<hr data-start=\"2567\" data-end=\"2570\" \/>\n<h2 data-start=\"2572\" data-end=\"2589\">11. Contact Us<\/h2>\n<p data-start=\"2591\" data-end=\"2622\">For warranty-related inquiries:<\/p>\n<p data-start=\"2624\" data-end=\"2734\">\ud83d\udce7 <strong data-start=\"2627\" data-end=\"2637\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2638\" data-end=\"2661\">support@salalastore.com<\/a><br data-start=\"2661\" data-end=\"2664\" \/>\ud83c\udf10 <strong data-start=\"2667\" data-end=\"2679\">Website:<\/strong> <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"2680\" data-end=\"2699\">www.salalastore.com<\/a><br data-start=\"2699\" data-end=\"2702\" \/>\ud83d\udccd <strong data-start=\"2705\" data-end=\"2722\">Service Area:<\/strong> Kuwait Only<\/p>","protected":false},"excerpt":{"rendered":"<p>Effective Date: January 2, 2026Applicable Region: Kuwait (Online Orders Only) 1. General Warranty Terms Salala Store provides warranty coverage on eligible products as specified by the manufacturer or supplier.Warranty terms may vary depending on the product category and brand. 2. Warranty Coverage Warranty may cover: Manufacturing defects Functional failures under normal usage Faults occurring during [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13843","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/pages\/13843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/comments?post=13843"}],"version-history":[{"count":1,"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/pages\/13843\/revisions"}],"predecessor-version":[{"id":13844,"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/pages\/13843\/revisions\/13844"}],"wp:attachment":[{"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/media?parent=13843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}