{"id":13834,"date":"2026-01-02T19:57:59","date_gmt":"2026-01-02T16:57:59","guid":{"rendered":"https:\/\/salalastores.com\/?page_id=13834"},"modified":"2026-01-02T19:57:59","modified_gmt":"2026-01-02T16:57:59","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/salalastores.com\/ar\/shipping-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0634\u062d\u0646"},"content":{"rendered":"<p data-start=\"269\" data-end=\"357\"><strong data-start=\"269\" data-end=\"288\">Effective Date:<\/strong> January 2, 2026<br data-start=\"304\" data-end=\"307\" \/><strong data-start=\"307\" data-end=\"329\">Applicable Region:<\/strong> Kuwait (Online Orders Only)<\/p>\n<hr data-start=\"359\" data-end=\"362\" \/>\n<h2 data-start=\"364\" data-end=\"390\">1. Service Availability<\/h2>\n<p data-start=\"392\" data-end=\"488\">Salala Store is an <strong data-start=\"411\" data-end=\"432\">online-only store<\/strong>.<br data-start=\"433\" data-end=\"436\" \/>Currently, we <strong data-start=\"450\" data-end=\"487\">deliver orders only within Kuwait<\/strong>.<\/p>\n<p data-start=\"490\" data-end=\"553\">Orders placed outside Kuwait will not be accepted or processed.<\/p>\n<hr data-start=\"555\" data-end=\"558\" \/>\n<h2 data-start=\"560\" data-end=\"580\">2. Shipping Areas<\/h2>\n<p data-start=\"582\" data-end=\"596\">We deliver to:<\/p>\n<ul data-start=\"597\" data-end=\"684\">\n<li data-start=\"597\" data-end=\"645\">\n<p data-start=\"599\" data-end=\"645\">All major cities and regions within <strong data-start=\"635\" data-end=\"645\">Kuwait<\/strong><\/p>\n<\/li>\n<li data-start=\"646\" data-end=\"684\">\n<p data-start=\"648\" data-end=\"684\">Residential and commercial addresses<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"686\" data-end=\"747\">Delivery availability may depend on courier service coverage.<\/p>\n<hr data-start=\"749\" data-end=\"752\" \/>\n<h2 data-start=\"754\" data-end=\"776\">3. Shipping Methods<\/h2>\n<p data-start=\"778\" data-end=\"807\">Orders are delivered through:<\/p>\n<ul data-start=\"808\" data-end=\"883\">\n<li data-start=\"808\" data-end=\"844\">\n<p data-start=\"810\" data-end=\"844\">Trusted <strong data-start=\"818\" data-end=\"844\">local courier partners<\/strong><\/p>\n<\/li>\n<li data-start=\"845\" data-end=\"883\">\n<p data-start=\"847\" data-end=\"883\">In-house delivery (where applicable)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"885\" data-end=\"960\">Shipping method is selected automatically based on location and order type.<\/p>\n<hr data-start=\"962\" data-end=\"965\" \/>\n<h2 data-start=\"967\" data-end=\"986\">4. Delivery Time<\/h2>\n<p data-start=\"988\" data-end=\"1012\">Estimated delivery time:<\/p>\n<ul data-start=\"1013\" data-end=\"1170\">\n<li data-start=\"1013\" data-end=\"1050\">\n<p data-start=\"1015\" data-end=\"1050\"><strong data-start=\"1015\" data-end=\"1036\">1\u20133 business days<\/strong> within Kuwait<\/p>\n<\/li>\n<li data-start=\"1051\" data-end=\"1170\">\n<p data-start=\"1053\" data-end=\"1084\">Delivery times may vary due to:<\/p>\n<ul data-start=\"1087\" data-end=\"1170\">\n<li data-start=\"1087\" data-end=\"1107\">\n<p data-start=\"1089\" data-end=\"1107\">Weather conditions<\/p>\n<\/li>\n<li data-start=\"1110\" data-end=\"1127\">\n<p data-start=\"1112\" data-end=\"1127\">Public holidays<\/p>\n<\/li>\n<li data-start=\"1130\" data-end=\"1148\">\n<p data-start=\"1132\" data-end=\"1148\">Remote locations<\/p>\n<\/li>\n<li data-start=\"1151\" data-end=\"1170\">\n<p data-start=\"1153\" data-end=\"1170\">High order volume<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"1172\" data-end=\"1225\">Delivery timelines are <strong data-start=\"1195\" data-end=\"1208\">estimates<\/strong>, not guarantees.<\/p>\n<hr data-start=\"1227\" data-end=\"1230\" \/>\n<h2 data-start=\"1232\" data-end=\"1254\">5. Shipping Charges<\/h2>\n<ul data-start=\"1256\" data-end=\"1421\">\n<li data-start=\"1256\" data-end=\"1324\">\n<p data-start=\"1258\" data-end=\"1324\">Shipping charges (if applicable) are <strong data-start=\"1295\" data-end=\"1324\">clearly shown at checkout<\/strong><\/p>\n<\/li>\n<li data-start=\"1325\" data-end=\"1421\">\n<p data-start=\"1327\" data-end=\"1353\">Charges may vary based on:<\/p>\n<ul data-start=\"1356\" data-end=\"1421\">\n<li data-start=\"1356\" data-end=\"1366\">\n<p data-start=\"1358\" data-end=\"1366\">Location<\/p>\n<\/li>\n<li data-start=\"1369\" data-end=\"1382\">\n<p data-start=\"1371\" data-end=\"1382\">Order value<\/p>\n<\/li>\n<li data-start=\"1385\" data-end=\"1421\">\n<p data-start=\"1387\" data-end=\"1421\">Delivery type (standard \/ express)<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-start=\"1423\" data-end=\"1485\">Any free shipping offers will be clearly mentioned in the App.<\/p>\n<hr data-start=\"1487\" data-end=\"1490\" \/>\n<h2 data-start=\"1492\" data-end=\"1519\">6. Order Processing Time<\/h2>\n<ul data-start=\"1521\" data-end=\"1671\">\n<li data-start=\"1521\" data-end=\"1582\">\n<p data-start=\"1523\" data-end=\"1582\">Orders are processed within <strong data-start=\"1551\" data-end=\"1563\">24 hours<\/strong> after confirmation<\/p>\n<\/li>\n<li data-start=\"1583\" data-end=\"1671\">\n<p data-start=\"1585\" data-end=\"1671\">Orders placed on weekends or public holidays will be processed on the next working day<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1673\" data-end=\"1676\" \/>\n<h2 data-start=\"1678\" data-end=\"1698\">7. Order Tracking<\/h2>\n<ul data-start=\"1700\" data-end=\"1864\">\n<li data-start=\"1700\" data-end=\"1792\">\n<p data-start=\"1702\" data-end=\"1738\">Tracking details will be shared via:<\/p>\n<ul data-start=\"1741\" data-end=\"1792\">\n<li data-start=\"1741\" data-end=\"1792\">\n<p data-start=\"1743\" data-end=\"1792\">SMS, email, or in-app notification (if available)<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li data-start=\"1793\" data-end=\"1864\">\n<p data-start=\"1795\" data-end=\"1864\">If tracking is unavailable, customers may contact support for updates<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1866\" data-end=\"1869\" \/>\n<h2 data-start=\"1871\" data-end=\"1892\">8. Failed Delivery<\/h2>\n<p data-start=\"1894\" data-end=\"1919\">Delivery may fail due to:<\/p>\n<ul data-start=\"1920\" data-end=\"1993\">\n<li data-start=\"1920\" data-end=\"1939\">\n<p data-start=\"1922\" data-end=\"1939\">Incorrect address<\/p>\n<\/li>\n<li data-start=\"1940\" data-end=\"1962\">\n<p data-start=\"1942\" data-end=\"1962\">Customer unavailable<\/p>\n<\/li>\n<li data-start=\"1963\" data-end=\"1993\">\n<p data-start=\"1965\" data-end=\"1993\">No response at delivery time<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1995\" data-end=\"2009\">In such cases:<\/p>\n<ul data-start=\"2010\" data-end=\"2132\">\n<li data-start=\"2010\" data-end=\"2047\">\n<p data-start=\"2012\" data-end=\"2047\">The courier may attempt re-delivery<\/p>\n<\/li>\n<li data-start=\"2048\" data-end=\"2078\">\n<p data-start=\"2050\" data-end=\"2078\">Additional charges may apply<\/p>\n<\/li>\n<li data-start=\"2079\" data-end=\"2132\">\n<p data-start=\"2081\" data-end=\"2132\">Orders may be canceled if delivery fails repeatedly<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2134\" data-end=\"2137\" \/>\n<h2 data-start=\"2139\" data-end=\"2169\">9. Damaged or Missing Items<\/h2>\n<p data-start=\"2171\" data-end=\"2186\">If you receive:<\/p>\n<ul data-start=\"2187\" data-end=\"2232\">\n<li data-start=\"2187\" data-end=\"2202\">\n<p data-start=\"2189\" data-end=\"2202\">Damaged items<\/p>\n<\/li>\n<li data-start=\"2203\" data-end=\"2216\">\n<p data-start=\"2205\" data-end=\"2216\">Wrong items<\/p>\n<\/li>\n<li data-start=\"2217\" data-end=\"2232\">\n<p data-start=\"2219\" data-end=\"2232\">Missing items<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2234\" data-end=\"2312\">Please contact us within <strong data-start=\"2259\" data-end=\"2283\">24 hours of delivery<\/strong> with photos (if applicable).<\/p>\n<hr data-start=\"2314\" data-end=\"2317\" \/>\n<h2 data-start=\"2319\" data-end=\"2354\">10. Order Cancellation &amp; Changes<\/h2>\n<ul data-start=\"2356\" data-end=\"2459\">\n<li data-start=\"2356\" data-end=\"2405\">\n<p data-start=\"2358\" data-end=\"2405\">Orders can be canceled <strong data-start=\"2381\" data-end=\"2405\">before dispatch only<\/strong><\/p>\n<\/li>\n<li data-start=\"2406\" data-end=\"2459\">\n<p data-start=\"2408\" data-end=\"2459\">Once shipped, orders cannot be canceled or modified<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2461\" data-end=\"2532\">For returns or refunds, please refer to our <strong data-start=\"2505\" data-end=\"2531\">Return &amp; Refund Policy<\/strong>.<\/p>\n<hr data-start=\"2534\" data-end=\"2537\" \/>\n<h2 data-start=\"2539\" data-end=\"2556\">11. Contact Us<\/h2>\n<p data-start=\"2558\" data-end=\"2589\">For shipping-related questions:<\/p>\n<p data-start=\"2591\" data-end=\"2701\">\ud83d\udce7 <strong data-start=\"2594\" data-end=\"2604\">Email:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2605\" data-end=\"2628\">support@salalastore.com<\/a><br data-start=\"2628\" data-end=\"2631\" \/>\ud83c\udf10 <strong data-start=\"2634\" data-end=\"2646\">Website:<\/strong> <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"2647\" data-end=\"2666\">www.salalastore.com<\/a><br data-start=\"2666\" data-end=\"2669\" \/>\ud83d\udccd <strong data-start=\"2672\" data-end=\"2689\">Service Area:<\/strong> Kuwait Only<\/p>","protected":false},"excerpt":{"rendered":"<p>Effective Date: January 2, 2026Applicable Region: Kuwait (Online Orders Only) 1. Service Availability Salala Store is an online-only store.Currently, we deliver orders only within Kuwait. Orders placed outside Kuwait will not be accepted or processed. 2. Shipping Areas We deliver to: All major cities and regions within Kuwait Residential and commercial addresses Delivery availability may [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13834","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/pages\/13834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/comments?post=13834"}],"version-history":[{"count":1,"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/pages\/13834\/revisions"}],"predecessor-version":[{"id":13835,"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/pages\/13834\/revisions\/13835"}],"wp:attachment":[{"href":"https:\/\/salalastores.com\/ar\/wp-json\/wp\/v2\/media?parent=13834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}